Accessibility for Ontarians with Disabilities Act

Kraft Berger LLP is fully committed to providing services to people with disabilities and a website that is accessible to the widest possible audience. The firm ensures that all of its employees are adequately aware of the provision of accessible customer service. We will carry out our functions and responsibilities in the following areas:

Communication

We are committed to communicate with people with disabilities in ways that take into account their disability. We will train staff who communicate with customers on how to interact and communicate with people with various types of disabilities.

Telephone Services

We are committed to providing fully accessible telephone service to our customers. We will train staff to communicate with customers over the telephone in clear and plain language and to speak clearly and slowly. We will offer to communicate with customers by fax, website, email, in person, if telephone communication is not suitable to their communication needs or is not available.

Assistive Devices

Our premises accommodate such devices and the staff members who are responsible for greeting visitors on a regular basis are familiar with such devices.

Use of registered service animals and support persons

Clients or visitors are welcome to be assisted by service animal or support people at any time.

Training and Internal Communication

All firm members have been provided a summary of the requirements under AODA and the spirit behind the legislation. Training is provided as needed for new employees. We maintain records of all such training.

Further assistance

If you have further questions or feedback relating to this website, please use our email form to contact us